Requests in one place
See the requests your team needs to handle in a shared queue.
02 / Ticket Tracker
Stop customer requests
getting lost.
Lite & PremiumEarly access
Requests, owners, priorities, and status. See what needs attention next.
Let’s talkActual interface · fictional dataEnlarge ↗
↗ Built for Microsoft 365＋ No per-user fees from us◎ Louisville-built
Built for the everyday
A shared queue.
A clear next step.
Clear ownership
Give each request an owner so responsibility is visible.
Priority with purpose
Use severity and status to help your team decide what needs attention first.
More ways this can help
Context that stays together
Keep the request and its progress connected, so the next person can pick up the thread.
Mailbox workflows
Talk with us about the email intake and response workflows available for your setup.
Your Microsoft 365
Keep core ticket records in the Microsoft 365 environment your business controls.
Lite & Premium: features and integrations vary by plan and setup.
A few good questions
Before we
get started.
Is there a per-user fee?
No Dragonfly per-user fees. Microsoft licensing and agreed product or service charges still apply.
How does this fit our Microsoft 365?
Core records stay in your business’s Microsoft 365. We’ll discuss setup and access together.
Which plan is right for our team?
We’ll compare Lite & Premium around your team’s needs.
Can we see it in action?
Ask us about a walkthrough and pilot availability.
Let’s explore the fit
Better working days
start with
a conversation.
Tell us what you’d like to make easier.
Prefer email? [email protected]
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